EducateIT Raptor is a multi tier software to collect, harmonize and display information from all your subsystems in your company.
The main usage of this software is to aid first, second and third level support, or for the system administration in small or large companies. All collected information is merged into clear and meaningful information pages. There is no longer any need to use dozens of different viewers and tools to get an overview of the situation of a user or computer.
The software has the following features:
- It scales from small companies up to large companies without any slowdown.
- The highly modular software can be customized exactly to your needs. If necessary we develop individual extensions to gather any possible data from your company and merge it into the data pool.
- A client application provides a simple but powerful view of all information. Navigation between all the objects is simple and user-friendly. There is only one tool to see all the information from different domains.
- An integrated customizable expert system gives valuable indicators to the first level support.
We understand that your information is valuable therefore we protect it with various features:
- The client supports authentication of the user, using for example an Active Directory server.
- There is a rule based access control system with which you can control the access for each user and group in detail.
- Connections between the client, server and other systems are encrypted and authenticated using the latest SSL technology.