Software from Switzerland

Software for people who solve problems.

More insight. Less routine. EducateIT brings information and tools together for your helpdesk and IT administrators.

Developed in Switzerland. For your IT.

EducateIT / Raptor

Your network. A clear view.

Find the right data, understand the context and take action. Our software supports internal helpdesks from the first call to the resolution. It integrates with your existing environment and scales with your organisation.

16 major Swiss helpdesks use our solutions, supporting the management of more than 70,000 users across over 1,000 servers.

Keep Citrix, Azure Virtual Desktop, Windows 365 Cloud PCs and local Windows workstations in view together. Raptor supports your helpdesk when you move away from Citrix or operate several environments in parallel.

Tools that work together.

One system for information, actions and guided workflows. Add the capabilities your team needs.

Raptor

Citrix, Azure Virtual Desktop, Windows 365 and local Windows PCs: one shared workspace for your support team.

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Actions

Run applications and scripts where your support team needs them, with central configuration and clearly defined permissions.

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Assistant

Guide your team through administrative work. Assistant turns complex procedures into understandable, guided workflows.

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Process Monitor

See processes in near real time, analyse historical usage and put relevant data to work.

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Session Monitor

Keep track of user sessions across your network, reach the right people and identify critical processes.

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Statistic System

Record events, recognise patterns and trigger actions when defined thresholds are reached.

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Top Version

Distribute software versions to clients and servers with control, multiple channels, fast delta updates and a clear overview.

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Built for demanding IT. And everyday work.

Fit for your environment

Open interfaces and custom extensions connect the software with your systems.

Quality in daily operation

Careful development, high security standards and responsive tools support dependable workflows.

Experience that scales

For more than ten years, our products have supported helpdesks and server environments of different sizes.

A useful starting point. Yours to adapt.

Three suggestions for different tasks. Each bundle can be adapted to your requirements.

For the helpdesk

Raptor Basic

CHF 4 per unit per year

Raptor, Actions, Assistant

excluding VAT · 100 units min.

Select and customise

For administrators

Raptor Plus

CHF 5 per unit per year

Raptor, Actions, Assistant
Process Monitor

excluding VAT · 100 units min.

Select and customise

For your IT team

Raptor Premium

CHF 7 per unit per year

Raptor, Actions, Assistant
Process Monitor
Session Monitor
Statistic System

excluding VAT · 100 units min.

Select and customise

Used by Swiss organisations

People you can rely on.

We invest in quality from the start so your systems perform reliably in operation. Our solutions and services adapt to your environment. We take errors seriously, communicate them openly and resolve them as quickly as possible.

Meet our team · Get support

EducateIT / Request a demo

See what your team can achieve.

Let us walk you through the software with your requirements in mind. A personal demonstration, without obligation, with time for your questions.